What customers are saying about us

Commitment to service great, Filtration great
The ‘office’ side of dealings are always transparent and any difficulties worked through in a timely manner and happily resolved
I would have put more lights in the pool area – not as bright as I wanted
The final product is what we wanted as a result
The pool was built precisely in accordance with our plans and dimensions and a good quality finish
All tradesmen on time, and professional about the job

I have been quite satisfied with the service provided by Blue Haven Pools & subsequent contractors. There were some delays between trades but this was due to mostly unavoidable events i.e. rain. One thing that I would change is providing provision for some sort of enclosure for the pool pump and filter, as it is noisy enough to warrant sound insulation. To future customers, I would make them aware of this. This is something I will retrofit but it will be difficult as it’s all built in tightly against a wall and rain tank. Good service overall

We are very happy with our pool. Everyone we had contact with was courteous, knowledgeable, and on time. All Blue Haven staff and those affiliated were great to work with. We would have no hesitation in recommending Blue Haven to family and friends, or others.

The whole experience was great. From when David Pitt comes to site and discusses the best options for our circumstances, to Daymon Said during the Construction phase, had a huge customer focus with quick responses to queries, did what he said he would & most importantly when he said he would, apart from weather delays. The whole process took just over three months from contract signing to practical completion (25/11/14 to 2/3/15), and that included our deck fence and landscaping. As a second time customer I would recommend Blue Haven Pools. Thank you.

We were very happy with the experience. It was a long process due to us building the house as well. Every time we rang Daymon to say we were ready for the next stage, he was onto it and it was done. If the opportunity ever comes up again to build a pool, we will build a Blue Haven Pool. Thank you very much

We are really happy with the service that we have received with Blue Haven Pools. They listened to what we wanted to in our design and it has been delivered beautifully.

We were extremely happy with the build of our new pool. We received excellent advice from David. The tradies who worked on the construction were efficient and really hard working. The form work they did was first class. We were also very happy with Daymon’s management of the project – nothing was too much trouble and the pool was finished beautifully in time for Christmas. Our only suggestion would be a very clear timeline and documentation to show exactly what we had to do by when and in what order, because sometimes we found our responsibilities to be a bit confusing. But overall, we are extremely pleased with the pool. It is gorgeous. Many thanks

Our experience with Blue Haven was very positive, from project planning to completion. We are very happy with the pool and really appreciate the good advice and suggestions given to us by everyone involved. This was our first pool project and there was a lot of ‘stuff’ we didn’t know or wasn’t aware of. Dealing with people whom are proactive in trying to understand our preferences whilst being mindful that we may not always know the right questions was very helpful. Everyone was very courteous and nice to deal with. Also, thank you for your commitment to finish the project before we left for overseas. The only issue (minor) for us was person whom installed the post for the chlorinator control unit could have done a better job – hurried, post leaned, not in good spot etc. Our electrician reinstalled against house wall – not a big drama. We will not hesitate to recommend Blue Haven to others

We are extremely happy with our new pool built by Blue haven. We have found Blue Haven to be very professional and prompt from the very start. We would happily recommend Blue Haven to any friends and family who were looking to get a pool built. Thank you Blue Haven!

We are very pleased with the final outcome. Right from the start through to the finish, planning was right on time. We found all the way everybody was very friendly and knew what they were doing.

Blue Haven were easy to deal with from start to finish.

We are thrilled to bits with our pool. A big thank you to everyone. I would highly recommend Blue Haven to everyone.

We have been very happy with the service – always prompt and reliably to schedule. We would recommend your company to all our friends.

We found Blue Haven at all levels to be a very professional, well run business as well as being competitively priced…..nothing was too much trouble.

From day one everything went like clockwork! Even the difficult access to the site proved to be no problem. We were very impressed with Blue Haven and their management of the project and would strongly recommend their company to others considering building a pool! A1!

From dig date through to handover it was a smooth and pleasant process. Tradesmen all turned up on time and all supervisors were great to deal with. I would have no hesitation in recommending Blue Haven Pools to family and friends. Thankyou for a wonderful pool.

Very good, a very good standard of work, no fuss and stress free. Very pleased with the end product and all very good people to deal with!

Extremely professional and courteous! Would recommend Blue Haven Pools to anyone wishing to install a pool – extremely happy!

Blue Haven Pools was very professional with the construction of our pool and all questions were answered and stages done promptly as requested. Thank you very much for allowing us to have this beautiful pool. We will recommend Blue Haven Pools to all our family/friends/colleagues wanting a pool. Thanks again!

Blue Haven performed very well during all phases of the pool building including initial consultation, excavation, concreting, coping and interior finishing. At all times they have been professional and courteous. I have already passed their name on to other family members which has resulted in one sale at least already.

We could not be happier with the service and the people who built our pool from Blue Haven.

We have had a fantastic relationship with Blue Haven, and have found the contractors and supervisors to be professional and helpful. We have already recommended Blue Haven to friends. Thank you for everything and we will send photo’s when the deck is finished.

Very efficient. Very pleased with service. Pool has turned out beautiful. Waterfall very creative, people very helpful and service ‘GREAT’!

We have been extremely happy with the professionalism and courtesy shown to us by all members of Blue Haven. We have, and will continue to recommend Blue Haven to our family and friends.

Damon and his team were excellent – could not have been more helpful with nothing too much trouble! Excellent service and very prompt, explained everything clearly and patiently. Overall rating FIVE STAR!

Thank you Blue Haven Pools & Spas! We are very happy with all stages of construction. All our expectations have been met in a very friendly and professional manner. We would recommend Blue Haven Pools & Spas!

Overall we were very happy with all aspects of construction and totally happy with the finished product!

We are a second time client and overall we have been very happy! We would recommend your company again!

Very good! They did a lot of organising on my behalf and made a lot of phone calls back and forth on my behalf – all attended to very promptly. Great organisation on all levels. Very professional and very easy people to deal with. Will refer the company without any hesitation! Thank you, thank you to everyone!

We would like to say that it was an absolute pleasure dealing with Blue Haven. We found the service very friendly and always willing to help. No problem was too great and the quality of the work was immaculate. I would definitely recommend them to anyone looking to build a pool in the future. Thank you especially to Lloyd for making things so easy for me in a not too easy home. I really appreciate it!

Thank you! Contractors and staff were professional, friendly, helpful and never left a mess – happy to recommend future customers!

The easiest part of my new house was the Blue Haven Pool. No broken promises! On time! On budget!

This is the second pool I have had done by Blue Haven and I am very happy with them. If and when I build another pool I will naturally use Blue Haven Pools again!

A pleasant surprise – all the staff were very accommodating and a job well done. We would recommend Blue Haven Pools without a doubt.

We weren’t expecting anything but to eventually have a pool to swim in but Blue Haven exceeded our expectations! They did everything they said they would do, on budget and on time!

Very happy with the services provided. The workmen were always friendly and helpful. We would recommend Blue Haven to all our family and friends.

We are extremely happy with our pool and the service provided. Lloyd in particular provided prompt and personal service and was always at hand to answer any questions or resolve any issues. We were thrilled with how quick it was from start to finish. We would have no hesitation in recommending Blue Haven to friends or family – in fact we already have!

First class sales support! First class workmanship! Friendly and courteous at all times. Always kept me informed during the construction. All in all a very professional approach was evident at all times.

Very happy, well organised from the start to the finish. Everyone was very efficient! Yes, we would certainly recommend Blue Haven Pools.

We are very happy with Blue Haven’s patience, professionalism, friendliness and most importantly – the finished product! We strongly recommend Blue Haven to potential buyers and are also very happy to show them our pool.

“A big “Thankyou” to Lloyd and Blue Haven for a smooth construction of our pool. It looks great! Just a few little hiccups along the way which were always rectified quickly. We had heard a lot of ‘horror stories’ from friends regarding the construction of their pools and we are grateful we did not experience any one of them with Blue Haven. We would definitely consult Lloyd and Blue Haven again for any future pools and would recommend them to friends and family. Thanks again!

We have recently enjoyed the Christmas/New Year period in our brand new sparkling Blue Haven Pool. It has been an absolute pleasure to deal with your professional and competent company. The whole process from start to finish was explained and followed through to the plan. The expertise and friendly nature of all your staff was much appreciated. We will be recommending Blue Haven to all our friends and family.

We have found the construction of our pool from start to finish to have been a very smooth process. All questions were answered and nothing was too much trouble for them. If we ever do another pool we will go to Blue Haven. Honest and upfront at all times!

We were very impressed with all of Damon’s help during the digging of the shell. He was very helpful in sorting everything out as all the supervisors were with our 101 questions. Very informative and professional and very impressed with the handover. Thanks.

I asked for various quotes from other pool companies – some didn’t even turn up. Then I walked into Blue Haven. All through construction everyone was punctual and efficient and help was always only a phone call away. Everyone must have got sick of my countless phone calls but they were always of unlimited assistance. I would not hesitate to recommend Blue Haven to anyone looking for a pool.

We were extremely pleased with the professionalism of all the Blue Haven contractors. Work was done efficiently and professionally at all stages. Thank you from all our family.

After the initial delay with the approval from council we couldn’t be happier! All contractors and Blue Haven have been polite, helpful and professional.

Excellent work! Completed well ahead of time. Thanks especially to the supervisors and for a thorough and expert handover.

Blue Haven provided a great service to install my pool and we were both very happy with the end result.

This provided a number of ‘challenges’ for Blue Haven and us. Very happy with the time and effort put into various problems as they arose. We would have no hesitation recommending Blue Haven Pools.

Great service! All contractors were professional and helpful. Special mention of the supervisors for all their help. We would recommend Blue Haven to friends and family.

…Happy with the end result – everything went well and the service was just great – it’s the main reason we went with Blue Haven in the first place!

Excellent service from all the team. Process was like clockwork and we will recommend Blue Haven to all our friends.

Work and construction was up to a very high standard and quality. Very friendly staff and prompt return of phone calls. Thankyou for our pool. We are first time pool owners and we and our kids are ecstatic!

Excellent service! Prompt in completing each stage of construction and ‘on call’ anytime to be of any extra service through the process – very satisfied customer!

Very polite and well mannered. Took great pride in their work and making sure I was pleased. Always happy to answer any questions and explain carefully. I would recommend Blue Haven to anyone.

Very good! The tradesmen arrived on time, every time and the workmanship was excellent – from the time the pool was dug till the coping was laid. We would have no hesitation in recommending Blue Haven Pools – in fact we already have to friends and family. From the management to the tradesmen – we enjoyed the experience!

We found Blue Haven Pools to be proficient and reliable. The trades people were all very friendly and very helpful. The pool was finished on time. From start to finish we were very happy and will make sure we tell all our friends. Thank you very much for our beautiful pool!

Please accept our sincere thanks for the outstanding service and standard of workmanship provided by your company during the recent construction of our swimming pool. Recognition must go to Damon for his supervision of the project and the way in which he co-ordinated sub-contractors in the execution of their tasks. At all times we were informed of progress and any concerns we had were promptly addressed to our satisfaction. We are now enjoying our pool and have received many positive comments from visitors to our home. I therefore have no hesitation in recommending Blue Haven to any prospective customers and again thank you for your service.

We are very, very happy with our pool. The people we dealt with from start to finish have been extremely helpful with the entire building process. The finished product was exactly what we were told we would get!

Very happy with the pool construction and service. Found all sub-contractors and supervisors to be helpful, courteous and informative. Would recommend Blue Haven to anyone contemplating installing a pool.

Very happy with construction and handover was very thorough. All sub-contractors were professional, easy to contact, punctual and reliable. Will definitely recommend Blue Haven to others.

My personal opinion of Blue Haven and their team of excavators, steel fixers, concreters, tilers, interior finishers, plumbers and handover co-ordinators is beyond words. They were professional, friendly and more than adequate in their respective areas of expertise. We are more than pleased with Blue Haven’s performance and would recommend them to all of our friends and family.

The end result has been fantastic and we would be happy to point people towards Blue Haven Pools!

A fantastic job! All tradesmen were extremely friendly and helpful. All did a fantastic job as they completed each of their sections. Well done Blue Haven, would recommend you to everyone!

Very pleased with everything. All done when promised. I found all your people – supervisors, office staff, sales staff and contractors very friendly and helpful. I would recommend Blue Haven to anyone building a pool.

Would recommend Blue Haven Pools to anyone considering building a pool. We are very happy with the finished product.

We had a great building experience with Blue Haven. We would certainly recommend building a Blue Haven Pool. Thank you very much! We look forward to using it during the coming warmer months.

We would recommend Blue Haven to everyone. We’ve been very impressed with the professionalism. Communication was excellent! We had absolutely no problems. Very impressed!!!

The performance by all staff and contractors for Blue Haven is exceptional. All work carried out was to the highest level of satisfaction and personality and professionalism to match. 100% satisfied and highly recommended.

Excellent!! Great job!! Will recommend your company to other people!

Found it was a pleasure to use them. Everything went really well from start to finish. I would use them again for another pool!

We found the whole process very quick and hassle free! Whenever we had a question Blue Haven were very quick to reply to our emails and phone calls. The pool turned out better than we could ever have imagined and we look forward to having a swim soon!

I am very happy with the end result of the pool. It looks great! All personnel from Blue Haven, including the sub contractors and field staff, have been excellent. We are very happy and would recommend Blue Haven again to anyone who wants to build a pool. Thank you very much.

We would like to say we are very happy with the pool… excellent build quality and good customer service!

The construction of our pool was a good experience. We watched our backyard turn into a beautiful pool that our children will enjoy for years to come!

Overall it has been a fantastic experience, one I would definitely recommend to others! Key aspects include speed of response, understanding of impacts to the point of getting more money in my pocket and great customer service…a big thankyou!

Extremely happy with service and continual follow up calls. We constructed the pool shell prior to constructing our house and Blue Haven regularly kept in contact with us. Quality and finish of the pool is to the highest standard, as was the final handover.

We have had a great experience dealing with Blue Haven Pools. All tradesmen who have dealt with us have been extremely helpful and obliging. We have already recommended Blue Haven to 2 other friends and we would definitely use them again for future pools.

I would recommend this company to anyone. The work was carried out professionally, courteously and timely. The job was finished ahead of schedule. The work quality was exceptional and we are very happy with the overall results.

Professional job from start to finish. Very helpful with advice and information throughout the construction. Job completed ahead of schedule. Everybody that has seen the finished pool wants to know who did the job. They are impressed!

Overall, at all times during our dealings with Blue Haven we were treated extremely courteously and professionally. The overall quality and standard of the work is very high. We thank everyone on the team for a wonderful product and great service.

The staff have all been friendly and professional. I am very happy with the end result and anticipate many hours of pleasure as a result – and better health. I will not hesitate to recommend Blue Haven.

I would not hesitate to recommend Blue Haven Pools to anyone looking to install a pool in the future.

I am very happy with my pool. All contractors on site have been pleasant and hard working. Thank you Blue Haven, I will recommend you to all who come to my home.

All tradespersons have done excellent jobs and supervisors have made themselves available at all hours of the day for advice. We are extremely happy to recommend Blue Haven to anyone!

Thank you Blue Haven! All your staff are true professionals and we would recommend you to anyone!

Following a bad experience with another pool company we would never have entertained building another pool if it were not for Blue Haven Pools. They took significant time and care to ensure our experience with Blue Haven was positive and stress free. During construction we found the service quick and professional.

Having never built a concrete pool, I have found Blue Haven to be professional, informative and obliging in all aspects/phases of my pool construction. I would have no hesitation in recommending Blue Haven to prospective clients who are wishing to purchase a pool.

Very good customer service. All trades people were polite, neat and did their job well. Office staff were helpful and eager to help. Overall a great pool building experience. Thank you!

To be honest, we doubted that our pool completion would be on time and exact – how very wrong we were! To Blue Haven and its construction and administration teams we thank you for all your patience, consideration and utmost professionalism displayed to us throughout. Very happy with our beautiful Blue Haven pool and will recommend to friends and family.

“Overall it has been a fantastic experience, one I would definitely recommend to others! Key aspects include speed of response, understanding of impacts to the point of getting more money in my pocket and great customer service…a big thankyou!”